
An inclusive approach at NHS Waltham Forest meant that clinical services took the lead in deciding how to use the new RiO system. Benefits include significantly improved patient records, a one-stop-shop appointment booking and referral system and reduced waiting times for patients.
NHS Lothian has successfully implemented one of the largest EPR projects in the UK. As with all IT projects, there were delays and unforeseen problems, but the team ensured that they always did things ‘with people rather than to them’ and adopted a flexible approach without losing sight of the overall goals and deadlines.
The Sussex Partnership NHS Trust IM&T team has been responsible for delivering a raft of IT initiatives including a Clinical Information Systems (CIS) Project which merged four patient administration systems and two electronic care programme systems.