2009 Overall winner

NHS Waltham Forest - RiO programme

NHS Waltham Forest overall winner image

An inclusive approach by the IM&T team at NHS Waltham Forest meant that clinicians took the lead in deciding how to use the new RiO system. Benefits include significantly improved patient records, a one-stop-shop appointment booking and referral system and reduced waiting times for patients. Staff at Waltham Forest have also helped many others in the NHS to make good use of the new system.