2009 Excellence in healthcare information management

Winner

North Bristol NHS Trust – Business intelligence initiative

Engagement, engagement, engagement is the key to success in a business intelligence initiative, according the IM&T team at North Bristol NHS Trust. Advances achieved include: customised desktop dashboards showing up to date information for managers; an information portal that is updated constantly; subscriptions to alerts and automatic emailing of reports and a shift from managing the trust based on ‘last month’ to managing it ‘now’.

Finalists

Salford Royal Foundation NHS Trust & NHS Connecting for Health – Clinical dashboard for elderly care

Salford Royal Foundation NHS Trust’s Care of the Elderly (COTE) dashboard was the first in England to go live in a pilot scheme. The trust worked alongside Connecting for Health and their supplier System C Healthcare to develop the dashboard, as specified by the clinicians, in just two months. The clinical dashboard acts as a tool to provide easy access to local data for clinicians in a visual format.

Audit Commission – Web-based National Benchmarker

The Audit Commission’s web-based National Benchmarker was originally developed as an audit tool when Payment by Results (PbR) was introduced in the NHS, its purpose being to audit the clinical coding used in PbR. The National Benchmarker is also increasingly a business tool. It offers a unique gathering of data that increases business intelligence for the NHS locally. Its user-friendly design was summed up by one NHS trust in the North West: ‘It is easy to use. It has everything in one place.’